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Health Quality Alberta News

Renewed definition of healthcare quality replaces Quality Matrix

Health Quality Alberta has released a renewed, evidence-based definition for healthcare quality, marking the first update to this important concept in nearly 20 years. The definition includes seven dimensions of quality: people-centred, accessible and timely, safe, equitable, integrated, effective, and...
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Health Quality Alberta News

Albertans share their experiences with home and community care

October 8, 2025
We have released results from our 2024 Home Care Client Experience Survey. The provincial survey report and a summary document are publicly available online at www.hqa.ca/homecare The survey reached out to more home and community care clients than ever before,...
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Health Quality Alberta News

Renewed definition of healthcare quality replaces Quality Matrix

July 10, 2025
Health Quality Alberta has released a renewed, evidence-based definition for healthcare quality, marking the first update to this important concept in nearly 20 years. The definition includes seven dimensions of quality: people-centred, accessible and timely, safe, equitable, integrated, effective, and...
Continue Reading
Patient Experience Awards

2025 Patient Experience Award winners model collaboration and person-centred care

April 21, 2025
Four teams are being recognized today by the Health Quality Council of Alberta for improving the patient and family experience across a range of services – including diabetes care, chronic pain management, music therapy, and transitioning from hospital to home....
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Health Quality Alberta News

The Health Quality Council of Alberta helps validate findings in new compassion study

July 25, 2024
We are proud to play a role in a new study published in the online journal, BMC Emergency Medicine, that identifies compassion as the greatest predictor of patients’ overall quality ratings, surpassing other traditional factors such as wait times, clinical...
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Primary Healthcare Panel Reports

Why should your clinic conduct a patient experience survey?

June 11, 2024
We asked this question to Dr. Maria J. Santana, a health services researcher, Associate Professor in the departments of Pediatrics and Community Health Sciences at the Cumming School of Medicine, University of Calgary. She is the provincial director, Patient Engagement...
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Patient Experience Awards

2024 Patient Experience Award winners support patients through different life and health challenges

June 4, 2024
Four teams are being recognized today by the Health Quality Council of Alberta for improving the patient and family experience across a range of services – including kidney disease, recovery from addiction, and women’s reproductive health.
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Patient Experience Awards

2023 Patient Experience Award recipients support Albertans through different life stages and health challenges

June 27, 2023
Today, the Health Quality Council of Alberta honours healthcare organizations and professionals for improving the patient and family experience across a range of services – from neonatal intensive care through enhancing quality of life for people with incurable cancer.
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Ribbon with text: Patient Experience Awards
Health Quality Alberta News

The Health Quality Council of Alberta announces new Board Chair

April 19, 2023
We are pleased to announce Jacquelyn Colville has been appointed as the new Board Chair for the Health Quality Council of Alberta (HQCA), effective May 21, 2023.
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Primary Healthcare Panel Reports

2023 Primary Healthcare Panel Reports Now Available

April 5, 2023
The 2023 reports are available today for primary care providers across Alberta. This free report provides measures on continuity of care, screening of chronic conditions, mental health conditions, virtual care appointments, and more – so physicians can reflect on their...
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HQCA Matters Blog

Write it out to save a life!

September 7, 2022
A few helpful tips and important reminders about the hazards of abbreviations, symbols, and dose designations in medical communications – and why it’s best to avoid them.
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Write it out to save a life - healthcare provider in front of white board with medical abbreviations and symbols crossed out
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