Healthcare Quality & Safety Management

This framework outlines what healthcare providers, managers, and executives need to do to effectively manage quality and safety.

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Promoting Civility for Safer Patient Care

This resource provides strategies, tools, templates, and conversation guides to help prevent incivility and strengthen patient safety.

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Patient Concerns Management

This framework provides resources to facilitate a consistent approach to patient concerns management.

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Patient Safety Framework

The Health Quality Alberta released a provincial framework to develop and advance patient safety strategies in Alberta’s healthcare system.

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