Emergency Department Patient Experience Survey

Health Quality Alberta frequently surveys Albertans about their experience and satisfaction with patient safety and health service quality in a variety of healthcare settings.

We take great care and pride with respect to the collection, use and disclosure of the information. We are provincial custodians of health information under Alberta’s Health Information Act.

Currently, Health Quality Alberta is randomly sampling patients who have recently visited Alberta’s busiest urban and regional emergency departments. This brief telephone survey asks patients about their experiences with care during their visit to the emergency department. Results are reported online by Health Quality Alberta, and are updated quarterly. If you have been contacted to participate in the survey, you can learn more in the Emergency Department Patient Experience Survey – Frequently Asked Questions document.