hqca.ca gets a refresh

New look, same great information. Welcome to the Health Quality Council of Alberta’s newly redesigned website.

Our website is a valuable platform for us to share resources, survey results, new studies, Health Quality Council of Alberta news and more with Albertans and our healthcare partners. We want to make sure that all this information is accessible, easy to find, and up-to-date, so we are excited to share the new and improved hqca.ca!

Thank you for your input

We asked for input throughout the process to help guide the development of the new site. We conducted a feedback survey, held an information sorting activity to help with the website organization, and completed user testing. Thank you to everyone who participated, we appreciate your input.

What is new?

When you visit the new site, you will notice a new overall design and that some of the content has moved to different locations. We hope that these changes will make it easier for you to find what you are looking for. Here are a few new features to check out:

Let us know what you think

Please let us know if you are finding the new site easier to use! We also want to hear from you if you have any concerns, or simply cannot find a page that may be in a new location. Also, keep an eye out for a follow-up survey seeking feedback on the new site in the coming months!

New study: EMS Key Performance Indicators

The Minister of Health has requested that the Health Quality Council of Alberta (HQCA) consult with stakeholders to make recommendations for a comprehensive suite of key performance indicators (KPIs) to inform the delivery of emergency medical services (EMS) across Alberta.

The Health Quality Council of Alberta is engaging with various health system partners across the province, including patients and family members, about their perspectives related to provincial KPIs. Their feedback will enable the Health Quality Council of Alberta to compile a list of proposed KPIs that align with Alberta’s Quality Matrix for Health, and Quadruple Aim dimensions (patient experience, provider experience, patient outcomes, costs of care). 

The scope of this project includes most aspects of the EMS system in Alberta, including ground and air ambulance, inter-facility transfers, and EMS dispatch.

A report with the recommended provincial KPIs will be submitted to the Minister of Health in 2022.

2020-21 annual report now available

This past year has been eventful for the Health Quality Council of Alberta (HQCA) with a CEO change, a global pandemic, and a major update to our legislated mandate.

We invite you to read our new annual report to see how well the Health Quality Council of Alberta team responded in 2020-21.

The report, which includes our activities, accomplishments, and financial statements, is available here.

“In a year of major change, the Health Quality Council of Alberta has remained laser focused on our mandate – promoting and improving patient safety, person-centred care, and quality healthcare for all Albertans,” says Brent Windwick, Board Chair.