Stories category: Primary Healthcare Panel Reports

We asked this question to Dr. Maria J. Santana, a health services researcher, Associate Professor in the departments of Pediatrics and Community Health Sciences at the Cumming School of Medicine, University of Calgary. She is the provincial director, Patient Engagement for the Alberta Strategy for Patient-oriented Research.

Here’s what she had to say:

“To provide personalized care, patients should receive care that is important to them – that addresses their values, needs and preferences. This patient-centred care model needs to be measured; as what we don’t measure, we can’t change. To do so, healthcare systems need valid and reliable measures to understand what matters to patients, this includes patient experience measures.”

“The Health Quality Council of Alberta’s Primary Care Patient Experience Survey is a valid, evidence-based, and patient-informed measurement tool. The implementation of the Health Quality Council of Alberta’s survey in primary care will benefit not only quality improvement activities but will also allow care providers to be able to respond to what matters most to patients.”

“It’s important to highlight the support that the Health Quality Council of Alberta provides in administering this survey in primary care across Alberta, minimizing the time and resources primary care clinics needs to do this critical work.”

For more information about the Primary Care Patient Experience Survey and details on how to get started at your clinic…
Visit Surveying Patients About Primary Care Experience or email surveys@hqa.ca.

The 2023 reports are available today for primary care providers across Alberta. This free report provides measures on continuity of care, screening of chronic conditions, mental health conditions, virtual care appointments, and more – so physicians can reflect on their practice and compare with colleagues.

Primary Healthcare Panel Reports have been offered for more than a decade now. The Health Quality Council of Alberta develops them in partnership with Alberta Health, Alberta Health Services, the College of Physicians and Surgeons of Alberta, the Alberta Medical Association, the University of Alberta, the University of Calgary, the Physician Learning Program, Primary Care Networks, and the Health Quality Alberta Patient and Family Advisory Committee.

To access your report…
If you have already requested your report, you can access it via an email from the Health Quality Council of Alberta; or if you know the type of report you have – please visit this page and click on the corresponding link.

To request a report…
If you are a primary care provider and would like to learn more about requesting a Primary Healthcare Panel Report from the Health Quality Council of Alberta, please download this guide for more information. And remember, developing an action plan and implementing change based on the data in your panel report counts as a practice-driven quality improvement activity with the College of Physicians and Surgeons of Alberta’s (CPSA) Physician Practice Improvement Program (PPIP). Visit the CPSA website to find out more.

The 2022 reports are available today. This free report provides measures on continuity of care, screening of chronic conditions, COVID-19 vaccination data, virtual care appointments, and more – so physicians can reflect on their practice and compare with colleagues.

Primary Healthcare Panel Reports have been offered for more than a decade now. The Health Quality Council of Alberta develops them in partnership with the College of Physicians and Surgeons of Alberta, Alberta Health, Alberta Health Services, the Alberta Medical Association, the University of Alberta, the University of Calgary, the Physician Learning Program, Primary Care Networks, and the Health Quality Council of Alberta’s Patient and Family Advisory Committee.

For family physicians such as Dr. Joseph Ojedokun of Whitecourt, Alberta, the reports are an important component of quality improvement.

“You can’t improve without measurement,” says Dr. Ojedokun. “My Primary Healthcare Panel Report allows me to see how many patients are actually in my panel, how many patients I can serve effectively, along with many key measurements including breast cancer screening and colorectal cancer screening. Without knowing this data, it’s impossible to improve patient care. That’s why I use my report.”

Family physicians and/or their quality improvement representatives can request a report here. If you’ve already requested your report, you can access it here.

Every year, more than 1,500 family physicians receive a Primary Healthcare Panel Report from the Health Quality Council of Alberta (HQCA) to help improve their practice.

The 2021 reports are available today. This free report provides measures on continuity of care, screening of chronic conditions, and more – so physicians can reflect on their practice and compare with colleagues.

Primary Healthcare Panel Reports have been offered for about a decade now. The Health Quality Council of Alberta develops them in partnership with the College of Physicians and Surgeons of Alberta, Alberta Health, Alberta Health Services, the AMA, the University of Alberta, the University of Calgary, the Physician Learning Program, Primary Care Networks, and the Health Quality Council of Alberta’s Patient and Family Advisory Committee.

For family physicians such as Dr. Darryl Labuick of St. Alberta, the reports are an important component of quality improvement.

“The data provided in the Health Quality Council of Alberta’s Primary Healthcare Panel Reports are the alpha piece of information,” says Dr. Labuick. “We can trust it.”

Family physicians and/or their quality improvement representatives can request a report here. If you’ve already requested your report, you can access it here.