Webinar: Promoting Civility for Safer Patient Care

Join us during Canadian Patient Safety Week for a webinar featuring Dr. William O. Cooper of Vanderbilt Health’s Center for Patient and Professional Advocacy (CPPA).

CPPA is a leading authority on professional accountability in healthcare. Dr. Cooper, president of CPPA, is internationally recognized for his work in professionalism, healthcare culture, and patient safety.

Our new Promoting Civility for Safer Patient Care: A guide and toolkit for healthcare providers and organizations highlights CPPA’s evidence-based Tiered Intervention Model, which has been implemented in more than 300 hospitals and health systems to address behaviours that undermine a culture of safety and respect. 

Participants will learn:

  • About our new Promoting civility for safer patient care toolkit.
  • How disrespectful behaviours create a ripple effect that impacts patient safety.
  • Practical strategies to support constructive behaviour change.
  • How to strengthen patient safety through professionalism and accountability.

Register today

Date: Tuesday, October 27
Time: 11 a.m. to 12 p.m. MDT. 
Who should attend: Anyone who is part of a team or leads a team.